Work, in detail.
Longer form accounts of projects — the context, the decisions, and what changed as a result.
ALL WORK
Rebuilding Everyday Banking
Retail Banking · Design Systems
Rebuilding the everyday banking experience for Cyprus's second-largest bank, now used by 100,000+ people every day.
Opening New Financing Journeys
Financial Services · UX Design
Designing new financing journeys and a self-service portal, so merchants could offer and manage financing without a phone call.
Building a Modernised Academic Data Management Platform
Higher Education · Product Design
Unifying five separate systems — covering student, faculty and program data — into one modern platform.
Securing Barclays at Scale
Enterprise Security · Interaction Design
Designing the tools Barclays' teams use to track threats and respond to incidents in real time.
Making 1,500+ Services Findable
Public Sector · UX Design
Structuring Qatar's national services portal — its answer to gov.uk — around what people need rather than which ministry runs it.
Fixing the Office Café Queue
Workplace Experience · Service Design
Redesigning café ordering, and the systems behind it, to cut queue times across dine-in and takeaway.
Modernising Day-to-Day Retail Banking
Retail Banking · Product Design
Delivering the bank's first bilingual interface and fixing the authentication issue that had been blocking regulatory approval.
Unifying Two Companies' Applications
Enterprise / Insurance · Design Systems
Bringing two companies' internal applications under one design system after their merger.
Reimagining Corporate Travel
Speculative Design · Service Design
A self-initiated concept exploring what corporate travel could look like in the future.